Tinnitus Relief App FAQ - Sound Therapy questions answered

Does it collect my personal information?

No. There is no account, no email, no login. All your settings, frequency profiles, and preferences are stored locally on your device. We never collect, transmit, or sell personal health information. There are no ads in the app. Full details in our privacy policy.

How do I cancel or manage my subscription?

Subscriptions are managed through your phone's app store, not inside the app. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → profile icon → Payments and Subscriptions. Cancel any time. You keep premium access until the end of your current billing period.

Can I use the app with hearing aids?

Yes. If your hearing aids have Bluetooth, the app sound streams directly through them. If not, use the phone speaker or separate headphones. The app complements hearing aids — it does not replace them. Full guide: Tinnitus app and hearing aids.

I am setting this up for an elderly parent. Any tips?

Download the app, show them the play button and volume slider. That is all they need. No account means no privacy concerns for the person helping. Full guide with what to say and what to avoid: Helping a parent with tinnitus.

Is there a connection between hearing loss and tinnitus?

Yes — up to 90% of people with tinnitus also have some degree of hearing loss. The brain compensates for missing sounds by generating its own signal, which we perceive as tinnitus. Full explanation: Tinnitus and hearing loss in seniors.

Can hearing loss and tinnitus affect memory or cognitive health?

Published research links untreated hearing loss to faster cognitive decline, increased risk of dementia, and social isolation. Treating hearing loss and managing tinnitus are steps you can take now. Full breakdown: Hearing loss and cognitive health.

Still Have Questions?

Download the free version and try it yourself. Most questions answer themselves within the first two minutes.

Download the App

If the app helps, please leave us a review on the App Store or Google Play — it helps other people with tinnitus find us 🙏

Important notice: Tinnitus Relief App is not a medical device. It is not intended to diagnose, treat, cure, or prevent any medical condition. The information on this page is for educational purposes only. If you experience sudden hearing changes, pulsatile tinnitus, or worsening symptoms, contact a healthcare professional. Individual results vary.